The Digital Collaboration Specialist course is a newly formed professional examination and concludes with a federal certificate. The first examination dates are expected to be available from 2023. New job profiles through digitalization are driving the digital transformation in the workplace.

The Digital Collaboration Specialist training is a newly formed professional examination (examinations from 2023), which takes into account current developments relating to individualization, mobility, globalization, digitalization, connectivity, new work, security, silver society and knowledge culture. After this retraining in digitalization, the specialists will be responsible for implementing digital strategies and for the professional deployment and use of digital products for communication, administration or other business areas. They have technical understanding, methodical know-how and a high level of service orientation.

Digital Collaboration Specialist training focuses on project management, communication and rhetoric, digitalization, agility, workplace 4.0, change management, marketing, data protection, big data and coaching. Participants learn how to plan ICT solutions in the context of digital developments and accompany their implementation and digital collaboration within the company. The preparation, visualization and presentation of data as well as training and post-processing are also part of this digitalization training.

The Digital Collaboration Specialist course lasts two to four semesters. Ask the school of your choice about the specific duration of training. The qualifications required for the examination are usually acquired in the form of modules:

• Business Engineering
• Business Management
• Data Management
• Multimedia
• Project Management
• Service Management

After training, a Digital Collaboration Specialist is able to initialize, design, implement and manage projects using agile methods such as Kanban or lean management. They have the necessary presentation and behavioral techniques and know how to use their body language skillfully when leading discussions. He knows about the central marketing concepts and digital channels.

He is also familiar with topics such as data protection, confidentiality and law, which are essential in the context of data analysis and data processing.

After training as a Digital Collaboration Specialist, graduates have the following future opportunities:

• Digital Officer
• Back Office Manager
• Management Support
• Transformation coach
• Admission to the Federal Certificate in Business Information Technology
• Admission to the Federal Diploma (ICT Manager or ICT Security Expert)
• Recognition for courses of study at higher technical colleges for business IT specialists or IT technicians
• Admission to degree programs at universities of applied sciences Bachelor of Science (FH) in Business Information Systems or in Computer Science
• Admission to further education courses (CAS/DAS/MAS) at university level possible (individual clarification with the relevant educational institution recommended)

To become a Digital Collaboration Specialist, you must fulfill the following requirements when you take the exam:

• Federal certificate of proficiency (EFZ as a commercial clerk, IT specialist, mediamatician or ICT specialist) or an equivalent qualification and 2 years of professional experience in the use of information and communication technology (ICT)
• or a high school diploma, vocational baccalaureate, vocational baccalaureate or equivalent qualification and 3 years of ICT work experience
• or EFZ in another industry or equivalent qualification and 4 years of ICT professional experience

IT skills, social skills, analytical skills, planning skills, communication skills, service orientation and technical understanding are also helpful.

In order to implement megatrends, such as agile project management or new work, we need specialists with the relevant expertise who can meet new challenges, such as rapidly changing market requirements and technological changes, with the appropriate skills and abilities. New digitalization job profiles are needed for this.

The Digital Collaboration Specialist course with a federal certificate (EFA) is therefore a future-proof investment and you will have a federally recognized qualification in your pocket that is highly regarded on the Swiss job market.

The Digital Collaboration Specialist professional examination with a federal certificate covers the following subjects:

• Change and digital transformation
• Digital collaboration
• Empowering teams