Reception: Education, courses, training, information, schools near you

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Are you looking for reception training? - Here you will find suitable schools as well as further information, tips and resources for further training.

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Tips and decision-making aids for "reception training"

Today's further training as a Chef de Réception (BP) replaces the previous further training as a Hotel Reception and Administration Manager (BP). After successfully completing the training course, you will be awarded the title of Chef de Réception, proving that you have all the skills and competencies required to successfully manage a reception. The award as Chef de Réception (BP) also qualifies you to manage employees in the hotel reception area.

During the training, various topics relating to hotel operations and management are covered. The main contents of the modular training are front office and administration, sales, marketing, management, business organization and finance.

Prerequisites for admission to the professional examination are a successfully completed apprenticeship as a commercial clerk or an equivalent qualification and at least two years' experience in reception in professional practice. Holders of another federal certificate of proficiency and at least four years of professional experience in reception and administration are also admitted to the Chef de Réception course.

Further information on continuing education and offers from various schools can be found at Ausbildung-Weiterbildung.ch. You can order free information documents directly from the individual schools. In this way, you can compare the respective offers and training courses for reception specialists and find the right one for you.

Questions and answers

Working at reception is possible, for example, with an apprenticeship as a Federal VET Diploma hotel and catering tourism clerk, as well as to some extent, but only to a limited extent, with an apprenticeship as a Federal VET Diploma hotel specialist. With the new apprenticeship as a Hotel Communication Specialist Federal VET Diploma, on the other hand, you will spend a lot of time in the front and back office, including at reception.

Vocational training as a hotel communications specialist Federal VET Diploma requires a primary school leaving certificate, good foreign language skills, an independent way of working and a good command of the language. Prospective employees at reception and in other areas of a hotel also need to be sociable and articulate, team- and guest-oriented and have organizational skills, as well as the ability to work under pressure, work in a structured manner and enjoy working on computers.

The further training course for Chef de Reception can be completed while working, as it consists of block courses that extend over approximately one year. With six block courses of 5 days each, the preparatory course for the Federal Professional Examination therefore lasts 30 days. Discuss your plans in advance with your employer, who may be able to accommodate you with an absence policy that is advantageous to you.

The apprenticeship as a hotel communication specialist Federal VET Diploma extends over a period of three years and is carried out practically in a hotel with annual or seasonal operations. In addition to training at the reception desk, trainees are also familiarized with all other areas of the hotel business, such as the floor, kitchen, restaurant and back office, but you will mainly be deployed in direct customer contact in the front office at the reception desk.

At least three years of professional experience as a commercial clerk and at least one year of this in administration or reception are required for persons with a Federal VET Diploma as a commercial clerk for the Federal Professional Examination for Chef de Reception, or at least four years of professional experience in administration or reception with another Federal VET Diploma apprenticeship qualification.

The continuing education, further training for the Federal Professional Examination for Chef de Reception consists of five modules, or seven modules (5 modules + 2 basic modules) for people without a Federal VET Diploma in Business Administration. These modules are: Front Office and Administration, Management, Business Organization, Finance II, Marketing and Sales II as well as the basic modules Marketing and Sales I and Finance I. Participants can only register for the final examination, which is divided into a practical examination (reception, sales and service), a written case study, an oral specialist discussion and a learning reflection with a previously prepared learning dossier and examination discussion, once they have passed all the required modules.

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

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Address:
Eichistrasse 20
6353 Weggis
Hotel & Gastro formation Switzerland
Plan your career with Hotel & Gastro formation - we will lead you to success with federal certificates and diplomas in the hospitality industry. We have been serving the hotel and catering industry since 1926 and offer you exciting further training courses in the most beautiful location on Lake Lucerne in Weggis.
Region: Westschweiz, Zentralschweiz
Sites: Lonay, Weggis
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