Sales coordinator with federal certificate: providers, information, FAQs

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The Sales Coordination department provides organizational and administrative support for sales management and field sales. Can you imagine working in this area? Are you looking for a suitable school for training or further training as a sales specialist (BP) (formerly sales coordinator)?

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Job description sales coordinator

The sales coordinator should be able to effectively relieve the sales manager, carry out control and coordination tasks for him/her, manage the internal sales team economically in accordance with specifications, look after certain key customers themselves, draw up a sales management concept and correctly weigh up the marketing instruments. Further requirements are sociability, flexibility and the ability to work under pressure.

 

Around 80 percent of the tests for the marketing planner and the sales coordinator are identical. This makes it clear that you can also use most of the documents for the marketing planner for the sales coordinator. You can also add the following special areas - especially for the oral examinations - for the sales coordinator examinations in the "Higher Professional Examinations" Virtual Campus:

 

- Sales psychology

- Sales technique

- Sales training

- Sales pitch

- Sales problems

- Objection handling

- Complaints management

- Customer types

- Sales controlling

- Telemarketing

- Direct marketing

- Oral questions on market research and sales techniques

 

All companies are faced with an ever more rapidly changing environment and competition is becoming increasingly fierce. It requires professional marketing and entails ongoing adjustments in sales.

 

In order to remain competitive, sales must therefore be increasingly efficient. All forms of sales (personal and impersonal) as well as direct marketing must be optimally utilized. The sales manager is very busy with management tasks. It is the task of the back office to relieve him and support the sales force in the best possible way.

 

The sales coordinator's task is to manage an internal sales team effectively and economically in accordance with the company's objectives and marketing guidelines so that the front office receives the best possible support. The sales coordinator must also be able to carry out control and coordination tasks for the sales team. Comprehensive support for key customers may also be part of their remit.

 

The most important requirements for a sales coordinator are a good general education, initiative, assertiveness, perseverance, great flexibility in grasping new approaches, organizational strength and a strong sales mindset.

 

The federal certificate as a sales coordinator is intended to give companies the certainty that applicants for a corresponding position are able to take over the management of the back office or assist and deputize for the sales manager.

 

Are you interested in this further training course? Then find out more on the large education portal www.ausbildung-weiterbildung.ch!

Questions and answers

The Federal Professional Examination for Sales Coordinator with Federal Diploma of Higher Education no longer exists under this name; it now runs under the title "Sales Specialist with Federal Diploma of Higher Education".

This sales coordinator training course has a practical structure so that the advantages of this course quickly become apparent in everyday working life. The continuing education, further training with a federal certificate will train you for a wide range of interesting jobs in field sales or office work and is suitable for all those who want to prepare for the Federal Professional Examination and deepen their knowledge of sales, distribution, marketing, communication and market research. You will need this knowledge to be able to support the sales manager in the complete planning and implementation of a wide range of sales activities in the future. As a sales specialist (formerly sales coordinator), you will also coordinate all sales activities with those of marketing and are often also involved in key accounts.

The Federal Professional Examination for Sales Specialist with Federal Diploma of Higher Education (formerly Sales Coordinator with Federal Diploma of Higher Education) can be retaken up to two times. However, you only have to repeat the parts of the examination in which you did not achieve at least a 5.0, not the entire examination.

After passing the Federal Professional Examination for Sales Coordinator with Federal Diploma of Higher Education, you will receive the protected title, depending on your specialization: Sales Specialist with Federal Diploma of Higher Education, specialization in internal sales or Sales Specialist with Federal Diploma of Higher Education, specialization in external sales. Specialiste de vente avec brevet fédéral, spécialisation en service interne; Spécialiste de vente avec brevet fédéral, spécialisation en service externe; Specialista in vedita con attestato professionale federale, specializzazione servizio interno, Specialista in vedita con attestato professionale federale, specializzazione servizio esterno.

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

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Haven't found the right training or further education yet? Benefit from educational advice now!

Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.

The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.

Choosing the right educational offer is not easy for many prospective students.

Which training and further education is the right one for my path?

Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.

Your advantages:

You will receive

  • Suggestions for suitable courses, seminars or training programs based on the information you provide in the questionnaire
  • An overview of the different levels and types of education
  • Information about the Swiss education system

We offer our educational counseling in the following languages on request: French, Italian, English

Register now and concretize your training plans.

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Vulkanstrasse 106
8048 Zürich
BVS Business School - Part of the Benedict Education Group
BVS/BBS Business-School - Your career is our mission. With our further training courses, we enable you to take on new and challenging tasks and increase your position and thus your job satisfaction. Trust in tradition - dare to innovate.
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Strengths: All-inclusive prices (excluding external exams), Mon/Wed or Tue/Thu or Saturday classes, above-average exam results, centrally located. Free parking (Zurich), free preliminary courses.
Region: Bern, Ostschweiz, Zentralschweiz, Zürich
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4142 Münchenstein
kv pro AG
(5.1) Very good 11 11 Ratings (100% )
As kv pro, we are committed to higher vocational training and are one of the largest providers of part-time continuing education, further training in the commercial sector in the region. Originating from the continuing education, further training and management training of the KV Basel commercial school (Basel-Stadt) and Avanti KV Weiterbildungen (Baselland), we have been shaping the commercial education system in the region for more than 150 years.

We are committed to high quality standards in order to provide our customers with the best possible preparation for the professional challenges of our time. We see ourselves as a partner on the career path of our participants.

At our teaching locations in Basel, Liestal and Münchenstein, we offer continuing education, further training in all commercial specializations and at all common (NQF levels). The majority of our experienced lecturers come from the private sector.

kv pro is supported by the Kaufmännischer Verband Region Beide Basel, the employees' association for business people.
Strengths: High level of practical transfer, personal advice and support, up-to-date teaching materials, lecturers with practical experience, location assessments, many years of experience.
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Address:
Stampfenbachstrasse 6
8001 Zürich
FfD Technical college for retail trade & technical college for e-commerce
(5.7) Excellent 281 281 Ratings (100% )
As the specialist in retail and e-commerce, we offer you an attractive range of further training courses: Retail specialist course with a federal certificate (16 months) and e-commerce specialist course with a federal certificate (16 months).

We specialize in extra-occupational courses and successfully conduct lessons on site, in parallel via livestream and with video recording. This means you benefit 100% from the flexibility. You attend classes according to your availability. Everyone benefits.

The courses take place at different times. Here, too, you benefit from our flexibility. You can make up for missed lessons in another time variant.

Other diploma & certificate courses we offer include E-commerce courses on various topics such as PIM, product presentation in the online store, interface management in the digital sales process, online store marketing, sales courses, sales consultants, visual merchandising & checkout course.
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Strengths: 3-track concept: on-site lessons, livestream & video; personal support right up to the exam; modular course structure with certificate and diploma qualifications; fair payment conditions and fees!
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Max-Daetwyler-Platz 1
3014 Bern
Feusi Education Center
Your success is our goal. Since 1952.
Our focus is on you. In an atmosphere conducive to learning, we offer a consistent and practice-oriented range of training and further education courses at our locations in Berne, Muri-Gümligen and Solothurn. We want to support and encourage you in your development with our educational programs. We look forward to accompanying you during this phase so that together we can achieve your educational goals.
Strengths: Trial lessons. Personal advice & support. Practice-oriented. Hybrid lessons. High success rate. Good accessibility. More than 70 years of experience.
Region: Aargau, Basel, Bern
Sites: Bern, Gümligen, Solothurn
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Swiss Olympic
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Stampfenbachstrasse 6
8001 Zürich
MBSZ - Marketing & Business School Zurich AG
(5.2) Very good 105 105 Ratings (97% )
A successful educational institute, 5 minutes' walk from Zurich main station - flexible, personal and reliable. MBSZ offers courses in preparation for the Marketing and Sales Specialist certificates as well as the Marketing and Sales Manager diplomas. In addition, it offers the Higher College of Business Administration HFW and the Higher College of Marketing HFM as well as attractive, modular, implementation-oriented and federally recognized postgraduate studies in marketing, sales and online marketing.
MBSZ was the first university of applied sciences in Switzerland to introduce a federally recognized degree in online marketing and is continuously expanding its digital marketing expertise. Today, it successfully offers practical and in-depth courses in digital and online marketing to suit every need, including Google Ads, Facebook & Instagram, LinkedIn Specialist, practical courses in social media, e-commerce, content marketing plus SEO/SEA and much more.
Strengths: In the last customer survey in October 2021, participants were asked what MBSZ stands for. The answers were: flexible, familiar and uncomplicated. That makes us happy, thank you!
Region: Zürich
Sites: Zürich
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Karriere-Chancen
Address:
Winkelriedstrasse 35
6003 Luzern
SIMAKOM Management College
(5.4) Very good 19 19 Ratings (94% )
SIMAKOM is the specialized college for marketing, sales and HR training. You can expect a highly motivated team of experienced, practice-oriented experts. By specializing and concentrating on these core competencies, students benefit from above-average professional and methodological expertise. This is impressively confirmed by the high success rates in the federal examinations and the feedback from students. The course locations are Lucerne, Sursee, Zofingen and Rotkreuz. The central location and top infrastructure contribute to an atmosphere conducive to learning.

All SIMAKOM Management School continuing education courses have a proportion of virtual teaching units.
Strengths: Sensational success rates - Specialized technical school - Highest efficiency: The perfect mix of virtual and face-to-face teaching - Lecturers from the field - Central locations -
Region: Aargau, Zentralschweiz
Sites: Luzern, Rotkreuz, Sursee, Zofingen
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Kreuzlibergstrasse 10
5400 Baden
e.g. Center for Education | Baden & Brugg
The zB. education center is the business school in Aargau with further education in over 14 subject areas. Here you can continue your education in a contemporary way and benefit from a personal atmosphere. The "zB." accompanies you on your first steps directly after your apprenticeship, through the professional certificate level, to study without a baccalaureate - the Higher Technical College HF.

The educational guidance and career services always provide you with an honest overview of the education market. So you can follow your own personal educational path - for the rest of your life.
Region: Aargau
Sites: Baden, Brugg
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Aabachstrasse 7
6300 Zug
KBZ – Kaufmännisches Bildungszentrum Zug
In addition to vocational education and training (VET), the Kaufmännisches Bildungszentrum Zug KBZ offers continuing education, further training in the areas of finance, fiduciary and real estate, management and digital transformation, marketing and sales, human resources, languages and business school. More than 100 teachers teach over 1,200 participants each year at the KBZ in courses, seminars and at the College of Higher Education for Business (HFW Zug).

To ensure that you receive a recognized qualification, we work together with established educational partners and companies in the Zug economic region. This means you can be sure that your continuing education, further training is practice-oriented and offers real added value for the job market.
Region: Zentralschweiz
Sites: Zug
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Burgstrasse 20
3600 Thun
AzU, Training Center for Corporate Management AG
AzU Thun has been successfully offering training in sales and marketing for more than 25 years. Thanks to our innovative CRAM learning method, you can learn effectively and successfully in the shortest possible time and take the federal examination after just one year. Our training courses fit in perfectly with your everyday work and private life, as you only have lessons one evening a week and a few Saturdays. We do not require a minimum number of participants, as we guarantee that every course will take place. Our experienced instructors will guide you competently through the lessons and are always available to answer any questions you may have. Put your trust in our many years of experience and let us accompany you on your educational path to success.
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Strengths: 1 evening of school per week / Innovative CRAM learning method / Shortened training - the federal examination in one year / Guaranteed training courses
Region: Bern
Sites: Thun, Visp
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anavant
Swiss Marketing
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NBW Further training in business administration
Founded in 1998 and today one of the leading providers of courses in the vocational training system - a success that is no coincidence.

To achieve a top position as a young school in this highly competitive market, special qualities are required: excellent teaching staff, perfect organization and infrastructure, well thought-out training controlling and - most importantly - proximity to the customer. From the first consultation, to support during the training, right through to the graduation ceremony: the NBW school management is there for its customers.
Region: Bern, Zürich
Sites: Schönbühl, Zürich
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Tösstalstrasse 37
8400 Winterthur
Wirtschaftsschule KV Winterthur
(5.3) Very good 13 13 Ratings (100% )
Personal, practical and high-quality - as a leading regional commercial training center, we are your educational partner for recognized, practice-oriented and business management training in the heart of Winterthur.
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Strengths: Personal, practical and high-quality - these are our values.
Region: Ostschweiz, Zürich
Sites: Winterthur
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KV Bildungsgruppe Schweiz
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Address:
Feldmühlestr. 28
9400 Rorschach
WZR Rorschach-Rhine Valley
(5.2) Very good 18 18 Ratings (100% )
With over 2000 students, the Rorschach-Rheintal Continuing Education Center is one of the largest providers of adult education in Eastern Switzerland.

The experienced lecturers know from their own experience what is in demand in companies today. Accordingly, the course content is geared towards the requirements of business and the final examinations. You learn what you need in practice. At the WZR you will learn in an informal atmosphere and interact intensively with your fellow students and lecturers. This improves your social skills and, coupled with new specialist knowledge, prepares you for professional challenges.

We look forward to meeting you.
Strengths: ▪ Over 50 courses ▪ Wide range of online courses ▪ Lecturers with practical experience ▪ Personal support & pleasant learning atmosphere ▪ Top success rates compared to other Swiss universities ▪ Good accessibility
Region: Aargau, Basel, Bern, Liechtenstein, Ostschweiz, Zentralschweiz, Zürich
Sites: Rorschach, Altstätten, St. Gallen
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Cambridge English
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Address:
Landenbergstrasse 37
6005 Luzern
KV Luzern Berufsakademie
The KV Luzern University of Cooperative Education focuses on the success of its students. With a clear focus and a wide range of continuing education opportunities, we accompany you on your way to your career goal. We have only one mission: your professional and personal development.

Our recipe for success? Experience, passion and commitment. Our lecturers have many years of up-to-date practical experience and are continuously training. In this way, we ensure that you are optimally prepared for your exams and achieve above-average results together. Our students regularly graduate with excellent results above the Swiss average. Your progress counts with us - and we make it possible.
Strengths: THE largest business competence center in Central Switzerland - high success rates - 400 lecturers from the business world - 100 courses - learn today - apply tomorrow - central location
Region: Zentralschweiz
Sites: Luzern
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Cicero
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hfw
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IAF
KV Bildungsgruppe Schweiz
kv edupool
SVF
Address:
Vadianstrasse 45
9001 St. Gallen
BVS St. Gallen
(5.7) Excellent 11 11 Ratings (100% )
Anyone in the region of Eastern Switzerland who is interested in professional development and continuing education should take the time to get to know BVS St. Gallen better. There are good reasons why over 1000 course participants place their trust in our further education institute every year. This pleasing growth and the constant success rates are based on our proven corporate principle: the personal well-being and goals of our participants are at the heart of everything we do.
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Strengths: Personal advice & support. Practice-oriented. Hybrid lessons. High success rate. Good accessibility. 30 years of experience. Lecturers from the field.
Region: Ostschweiz
Sites: St. Gallen
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Certifications, Memberships, Qualifications:
Bundesbeiträge
anavant
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hfw
Hybrid-Unterricht
Innovative Ausbildungsmethoden
ISO 21001 SQS
ISO 9001 SQS
ODEC
Online-Unterricht
SVF
Swiss Marketing
VSH
VSK
Address:
Bildungszentrum Sihlpost, Sihlpostgasse 2
8004 Zürich
KV Business School Zurich
As the largest commercial school in Switzerland, KV Business School Zurich offers a comprehensive range of continuing education courses at all levels - in line with the motto "no degree without a connection".

"We empower people. Today for tomorrow. Your success begins with your choice of educational partner. We have been shaping commercial and business continuing education, further training in the Zurich region for over 130 years. By working closely with all sectors of the economy, we understand the requirements and developments of the labor market. We translate these into practical, up-to-date training courses."

This includes vocational training courses with national and central qualifications as well as courses that address current topics and certify the relevant skills in a practice-oriented manner. The range is supplemented by over 120 one-day seminars on current topics. Divided into twelve educational worlds, the school covers all commercial and business management topics.
Strengths: Our training programs represent a benchmark, enjoy the highest level of recognition in the working world and create added value for everyone.
Region: Zürich
Sites: Zürich
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Bundesbeiträge
Cicero
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Hybrid-Unterricht
KV Bildungsgruppe Schweiz
Online-Unterricht
Address:
Baarerstrasse 137
6302 Zug
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Preview of the video «Verkaufsfachmann / Verkaufsfachfrau (BP)»
Art of Formation – Weiterbildung WBA AG
(5.3) Very good 39 39 Ratings (97% )
+ Over 20 years of experience in course concepts
+ Guided online lessons and small groups: Proven, successful, high completion rates - save up to 3 hrs of your time per week!
+ First certified online training institute in Switzerland
+ Lecturer team with extensive experience in federal exam preparation
+ High federal completion rate of 90% across all courses
+ Pioneer of online teaching: We train wherever you are and whenever you have time!
+ Unique learning environment with small classes
+ Always half-year start spring and fall
+ Small class guarantee from 5 to 15 participants
+ Course price guarantee with 50% subsidy
+ "Referral gift!"
+ Easy and quick access to locations (by public transport or car)
+ Free additional lessons during the course
+ Personal consultation appointments
+ Uncomplicated and fast administrative support
+ E-learning with gamification
+ Course support from start to finish
+ High federal graduation rate (90%)
Strengths: + Guided online lessons: proven, successful, high completion rates + Half-yearly start spring/autumn + Small class guarantee of 5 - 15 participants + Course price guarantee with 50% subsidy
Region: Aargau, Basel, Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Egerkingen, Emmenbrücke, Geführter ONLINE-UNTERRICHT, Muri bei Bern, Muttenz, Spiez, St. Gallen, Winterthur, Zürich
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anavant
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Innovative Ausbildungsmethoden
Online-Unterricht
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Address:
Postfach 118, Murifeldweg 19
3000 Bern 16
Marketing & Management Institute MMI Bern
(5.4) Very good 26 26 Ratings (100% )
"Leading"? What does that mean? The most students? Then the MMI is not leading because the number of participants per class is limited so that we can cater to individual needs. On request, this can also be done outside the classroom - free of charge. Together with the lecturers, the participants prepare very intensively for the various examinations (sales specialist, marketing specialist, sales manager, marketing manager, event & marketing assistant with EMK certificate, personnel assistant, HR specialist).

Exams are one thing - practice is another. At the MMI, we don't just focus on the exams. Rather, we want you to take away as much additional know-how as possible for your job. Individual & needs-based support are therefore not just empty words at the MMI. This may be the reason for our above-average success rates. Find out for yourself.
Strengths: Individual, needs-based support outside of lessons; free of charge. Limited class sizes. Very high success rates - often 100%.
Region: Bern
Sites: Bern, Bern 16
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Certifications, Memberships, Qualifications:
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HRSE
Hybrid-Unterricht
Innovative Ausbildungsmethoden
Swiss Marketing
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Address:
Industriestrasse 78
4600 Olten
WSF Business School Five
(5.7) Excellent 39 39 Ratings (100% )
Your business school with 5 specializations.
Economics. Management. Marketing. Sales. IT.

Your 5 advantages:

- Successful learning in small classes.
- Experts as lecturers.
- 95% success rate in federal examinations.
- Blended learning - flexible teaching mix.
- Quality continuing education since 1994.

Locations:
Bern | Solothurn | Olten | Basel | Baden | Zurich | Winterthur | Zug | Lucerne | Sursee

The number of participants is limited, which enables interactive and sustainable teaching of the course material.
Our graduates regularly achieve above-average success rates.
-> Success rate for federal examinations 2022-2024 on average for all courses: 95%)

The bright and friendly classrooms are equipped with modern infrastructure and offer a pleasant learning environment.

You can find the current courses on our website: wirtschaftsschule-five.ch.
We are committed to your success and look forward to getting to know you personally.

Your WSF team
Strengths: Your 5 advantages: Successful learning in small classes | Expert lecturers | 95% success rate in federal examinations | Blended learning - flexible teaching mix | Quality continuing education since 1994.
Region: Aargau, Basel, Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Bern, Solothurn, Olten, Basel, Baden, Zürich, Winterthur, Zug, Luzern, Sursee
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Certifications, Memberships, Qualifications:
Bildungsberatung
Bundesbeiträge
anavant
Blended Learning
eduQua
examen CH
HRSE
Hybrid-Unterricht
ICT Berufsbildung
Online-Unterricht
SVF
Swiss Marketing
VSH
VSK
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Address:
Andreasstrasse 15
8050 Zürich
HSO Business and Computer Science School
HSO's range of training courses is deliberately wide-ranging - so we can offer you the opportunity for lifelong learning. Our training and further education courses are intelligent, cleverly thought out and networked. Wherever you start and successfully complete your training with us, we offer you the connection to your next further education goal. HSO's educational offerings range from federal certificates of proficiency, professional certificates, diplomas and postgraduate diplomas to European-recognized Bachelor's courses and globally accredited Master's courses.
Strengths: Over 60 years of experience | 10 locations | 4 starts per year | Direct application in your own practice | Personal support | Lecturers are specialists | State-of-the-art teaching methods
Region: Aargau, Basel, Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Aarau, Baar, Basel, Bern, Luzern, Rapperswil, Solothurn, Thun, Zürich Altstetten, Zürich Oerlikon
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Certifications, Memberships, Qualifications:
Bundesbeiträge
anavant
edu-suisse
EOP
examen CH
VSK
eduQua
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Address:
Weiterbildung
Bahnhofstrasse 46
5000 Aarau
HKV Aarau
HKV Aarau is the leading educational institute for in-service commercial training in the Aarau region.
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Region: Aargau
Sites: Aarau, Rheinfelden
Address:
Hirschengraben 43
6003 Luzern
eCertificate
eFachausweis is your partner for personal, competent and flexible online preparation for the professional examination.

We believe in contemporary and individualized higher vocational education and training. For us, contemporary means that we make use of current and future learning opportunities. These opportunities pave the way for personal, competent and flexible preparation for the professional examination.

Individualization is reflected in our offers and services. For example, depending on your needs and course, you can prepare for the professional examination either completely independently or in a class group. You will receive individual support from experts in the mentoring learning program. We offer you the opportunity to create your own personal examination documents for various courses.
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Region: Aargau, Basel, Bern, Liechtenstein, Ostschweiz, Tessin, Virtuelles Klassenzimmer, Westschweiz, Zentralschweiz, Zürich
Sites: Online
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