Portrait punkto beratung gmbh

punkto beratung gmbh -
Who is behind it?

Susann Zumstein - certified business developer UAS

Many years of management experience as HR manager, head of HR development, project manager and consultant in the retail, IT, pharmaceutical and media sectors.

Training courses:

. Consultant SGfB
. Counselor in the psychosocial field with a federal diploma
. Certified trainer OPQ32 (Occupational Personality Questionnaire), SHL People Performance, Zurich
. Practical competence in transactional analysis, EBI, Zurich
. Conflict management, Trigon, Graz
. OE Designing processes, MCV, Lustenau
. federally certified corporate developer UAS (Corporate Development Management)
. Individual and team coach, Continuing Education Forum, Basel
. federally certified HR specialist, University of Applied Sciences Northwestern Switzerland, Olten
. Swiss certified businesswoman, Reinach

Workshops /seminars / trainings
Individually designed and tailored to your needs

Communication: the basics of communication, conducting difficult (employee) conversations, saying no, giving feedback skillfully, active listening, concepts from transactional analysis, etc.

Conflict management: basics of conflict theory, personal conflict behavior, conflict theory, how conflicts arise, how conflicts can be resolved, conflict dynamics, etc.

Leadership: basics of leadership theory, self-management, leadership of employees, leadership of virtual teams, leadership in matrix organizations, etc.

Coaching and consulting
Coaching and counseling for individuals and groups on professional issues.
Working on personal questions and problems using a solution-oriented coaching approach.

Temporary HR management
On-site support in the area of human resources. Be it in personnel management or HR projects.

Organizational development
Process support from A-Z in change processes, reorganizations and organizational development projects.

And now?
We look forward to getting to know you. Give us a call, we will be happy to support you!