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Retail specialist EFZ / Retail specialist EFZ: Apprenticeship, training, further training, overview of schools

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Are you interested in an apprenticeship as an EFZ retail specialist? - Here you will find suitable schools as well as further information, tips and resources for further training.

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Retail specialist EFZ: A varied profession with daily customer contact

Do you love contact with people? Do you have a winning manner or would you like to acquire one through training? Would you like to advise customers and encourage them to buy the right product? Then you've come to the right place for training as a retail specialist. Here you will learn how to deal with customers in various situations. You will also be involved in managing the product range and planning the necessary staff deployment. For special promotions, you will learn how to decorate a store to promote sales. Training as a retail sales assistant will not only take you a big step forward professionally, but also personally.

Training as a retail specialist is a federally recognized apprenticeship that leads to a federal certificate of proficiency (EFZ). Retail specialists are employed in every conceivable type of retail trade, especially in department stores, large-scale distributors, specialist stores or chain stores. A wide range of different further training courses can be completed following the apprenticeship. For example, it is possible to take a professional examination with a federal certificate as a retail specialist, marketing specialist, purchasing specialist or sales specialist.

During your training as a retail specialist, you will visit a store that you have chosen and get to know the business, advice, management and product range in detail. One and a half days a week, you will attend a vocational college where you will learn about business, German, society, retailing, the industry and foreign languages. In the final year of their three-year training, retail specialists can choose to focus on either consulting or management.

Are you interested in training to become a retail specialist? Ask the providers listed here for free course materials and compare the various retail trade courses on offer.

Questions and answers

Anyone wishing to train as a retail specialist with a federal certificate of proficiency must meet the following criteria:
  • Completed elementary school, top school level or
  • Completed elementary school, intermediate level with good grades
Training to become a retail specialist with a Federal Diploma of Vocational Education and Training lasts three years. Depending on the chosen specialization (household, furniture, do it yourself, carpet and floor coverings, etc.), it takes place 3.5 to 4 days a week at the training company and 1 to 1.5 days a week at vocational school.
During your training as a retail specialist with a federal certificate of competence, you will be trained in the following areas. You will be trained in the following areas during your apprenticeship:
  • Assortment knowledge
  • Consulting
  • Operational knowledge
  • Management

You will be taught knowledge in these areas at the vocational college:

  • Retail trade knowledge
  • Economy
  • General industry knowledge
  • Society
  • local language
  • Foreign language

You can complete basic training (apprenticeship) as a retail specialist in one of a total of 28 areas. These are hardware, electrical goods, paints, DIY, household, furniture, carpets and floor coverings, textiles, perfumery, sporting goods, shoes, leather goods and travel goods, watches, jewelry and gemstones. You can also choose from the postal services, consumer electronics, car parts logistics, stationery, toys, musical instruments, audio-visual media and music supplies sectors. You can also choose from food and beverages, kiosks, bakery / confectionery / confectionery, meat industry, as well as Flower, Landi, Garden and pet shops.

Overview of providers for Retail specialist

Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.

Overview of providers for Retail specialist

Erfahrungen, Bewertungen und Meinungen zur Ausbildung / Weiterbildung

Preview of the video «4 Schritte zur richtigen Weiterbildung»
Preview of the video «Erwachsenenlehre als Detailhandelsfachmann / Detailhandelsfachfrau EFZ nach Art. 32»
Overview of providers for Retail specialist

Haven't found the right training or further education yet? Benefit from educational advice now!

Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.

The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.

Choosing the right educational offer is not easy for many prospective students.

Which training and further education is the right one for my path?

Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.

Your advantages:

You will receive

  • Suggestions for suitable courses, seminars or training programs based on the information you provide in the questionnaire
  • An overview of the different levels and types of education
  • Information about the Swiss education system

We offer our educational counseling in the following languages on request: French, Italian, English

Register now and concretize your training plans.

Sofort zur richtigen Weiterbildung

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Toplisting
Address:
Verena-Conzett-Strasse 23
8004 Zürich
SIU - Swiss Institute for Entrepreneurial Training
(5.2) Very good 132 132 Ratings (96% )
Success is no coincidence - grab your chance for promotion with SIU now!

- Find the right continuing education, further training that suits you
- Benefit from excellent success rates and first-class continuing education, further training
- Our content is continuously adapted to the latest industry requirements - in collaboration with leading employers, professional associations and experienced lecturers from the field

You've laid the foundations with your apprenticeship - now it's time to move on:

- Deepen your knowledge in business, retail and electrical engineering
- Benefit from modern teaching methods such as hybrid teaching
- Start your career advancement at SIU

Your advantages at SIU:

- Part-time continuing education, further training at numerous locations in Switzerland
- Flexible offers that can be optimally combined with your job
- Continuing education, further training at the highest level, adapted to your industry
- Lecturers from the field
Strengths: High level of practical transfer, personal support, industry-specific teaching materials, lecturers from the field, proven online model, location assessments
Region: Aargau, Basel, Bern, Ostschweiz, Tessin, Westschweiz, Zentralschweiz, Zürich
Sites: Bern, Basel, Zürich, Olten, Luzern, Sargans, Winterthur, St. Gallen, Paudex
Next start date
Zürich
8/18/2025
Next info event
Zürich
1/27/2025
Certifications, Memberships, Qualifications:
Bildungsberatung
Blended Learning
Bundesbeiträge
Hybrid-Unterricht
IQNet
ISO 21001 SQS
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Address:
Weiterbildung
Bahnhofstrasse 46
5000 Aarau
HKV Aarau
HKV Aarau is the leading educational institute for in-service commercial training in the Aarau region.
» Company conditions and cooperation opportunities
Region: Aargau
Sites: Aarau, Rheinfelden
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When choosing an apprenticeship, prospective apprentices usually consider several options. This is also the case with an apprenticeship in the retail trade. According to the survey conducted by Ausbildung-Weiterbildung.ch, 66% of participants check whether the "Retail Trade Specialist (EFZ)" apprenticeship suits them and meets their needs. For 21 %, job advertisements in the retail trade sector aroused their interest in this course. 13 % of respondents were interested in the course due to a recommendation.

Free text answers show further reasons for interest in the apprenticeship "Retail Trade Specialist (EFZ)":

  • Because I like to sell.
  • Because I have already completed EBA in retail trade.
  • I have seen the training has been good for me, I love selling.
  • I have been working in retail for 8 years.
  • I have years of experience as a saleswoman.
  • Lateral entry
  • I am a trained retail assistant and would like to obtain a specialist certificate.
  • I would like to move to Switzerland and have worked in retail for a long time without having a degree. I would like to improve my chances on the job market.
  • I work in retail as a manager.

In Switzerland, a distinction is made between ten different sectors in which basic training to become a Federal VET Diploma retail specialist is possible. These are "Food" with four specializations, "Services", "Mobile", "Polynatura" with three specializations, "Lifestyle" with six specializations, "Electronics", "Building and "Living" with seven specializations, "Animals", as well as "Music" and "Stationery and Toys" with two specializations each.

Diese Lehrgänge könnten Sie auch interessieren:

Vocational trainer retail trade (cert.) Businessman / Businesswoman (Federal VET Diploma) Retail Trade Manager (HFP) (formerly Retail Trade Economist (HFP)) Business specialist (certified) Retail trade specialist (BP) Hotel housekeeping specialist (EFZ)

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