The distance learning course Introduction to Quality Management consists of a total of 20 booklets and a final thesis. The topics of the individual booklets are very comprehensive and provide an insight into the following key areas: Quality concept, quality management system concept, structure and overview, structure, result and process standards, quality circles, customer surveys, complaint management, improvement management, quality authority personnel, statistical analyses, error management, quality officers, creativity techniques, quality management handbook, external quality management instruments, audits and certification, quality management according to DIN EN ISO 9000 ff and TQM.

A distance learning course as an introduction to quality management is ideal for anyone who wants to learn flexibly and from any location. Basic education and current position in a company are irrelevant. A distance learning course is suitable for all interested parties who are prepared to learn independently.

Yes, seminars are also offered as an introduction to quality management and process management in accordance with ISO 9001:2015, for example by SQS, the Swiss Association for Quality and Management Systems. In addition to a seminar on basic knowledge, SAQ-QUALICON offers a course for quality management assistants for all those who want to focus on the ISO 9001 standard.

An introduction to quality management is usually a one or two-day course. This is not the case with the Laudius distance learning course, which lasts five months and requires around five hours per week.

CHF 920.- to 990.- must be paid by those taking the distance learning course as an introduction to quality management, CHF 1,380.- to 1,580.- excluding VAT. for participants in the SQS continuing education course and CHF 1,330 for participants in the two-day SAQ-QUALICON course.

Managers and employees in quality assurance and related specialist areas are just as welcome to attend an introduction to quality management course as newcomers to operational QM.