Branch manager: training, continuing education, further training, schools, seminars and information

The store manager clarifies a sales process with an employee in front of the goods rack - with knowledge from the store manager training course
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The continuing education, further training for branch managers (cert.) provides practical knowledge for the management of sales outlets, stores or branches in the retail and service sectors.

You will learn how to manage employees, organize sales processes and professionally implement business management tasks in day-to-day store operations. In addition to leadership and communication skills, the focus is also on topics such as sales, organization, key figures and customer orientation.

Continuing education, further training is particularly suitable for people who want to take on responsibility in a branch, store or point of sale or who want to prepare specifically for a management role in sales.

Store managers: A sense of responsibility and organizational talent are required

The continuing education, branch manager (cert.) prepares you specifically for management and organizational tasks in the sales, retail and service sectors.

The focus is on practical knowledge relating to employee management, sales management, customer service and organizational and business management tasks in day-to-day store operations. Graduates learn how to organize sales outlets efficiently, coordinate teams and ensure customer-oriented processes.

The continuing education, further training is suitable both for prospective store managers and for people who would like to take on responsibility in a store or sales outlet.

 
Is this continuing education, further training suitable for me?

Continuing education, further training (certified) is particularly suitable for people who:

  • work in sales or retail trade
  • would like to take on their first management responsibility
  • like to organize and coordinate
  • Enjoy customer contact
  • want to motivate and lead teams

Communication skills, organizational talent and a sense of responsibility are particularly helpful.

 
Level of difficulty

Continuing education, further training as a store manager (cert.) is considered practical and easily accessible, but usually requires initial professional experience in sales or retail.

The following are particularly important:

  • organizational skills
  • Enjoy management tasks
  • Resilience and flexibility
  • independent work

Topics such as team leadership, conflict management and key business figures in particular require a good understanding of operational processes.

 
Career & prospects

Continuing education, further training opens up various development opportunities in sales andRetail trade.

Typical functions:

  • Store manager
  • Store manager
  • Sales Team Leader
  • Deputy branch manager
  • Person responsible for sales areas or departments

In addition, continuing education, further training can be a basis for further management or sales training.

The combination of leadership and sales knowledge is in high demand in many industries.

 

Has the branch manager (certified) apprenticeship caught your attention? Then order further information documents from the schools - simply and quickly using our contact form.

Questions and answers

The duration of the further training courses to become a branch manager is determined independently by the schools, so there may be differences from provider to provider.

Branch management training courses often last a few days. However, there are also courses that last several months and take place on a weekly basis.

We recommend contacting the school of your choice directly via our registration form - it's quick, easy and non-binding.

Courses for prospective store managers are aimed at people from the retail trade who want to prepare themselves for the tasks and challenges of store managers. Store managers in the retail trade usually run a retail business independently or take over/open a franchise business, such as a petrol station store, convenience store or similar, and assume the full business risk.

A course to become a store manager is suitable for all those who want to prepare for a future job in store management in the retail trade or are already working in this position and would like to deepen their knowledge. The requirements for this course are not the same at all schools; often sufficient professional experience in retail or trade is sufficient to be allowed to participate. In other places, one of the following educational qualifications is required to train as a store manager:
  • Retail trade specialist with Federal Diploma of Vocational Education and Training
  • Salesperson with Federal Diploma of Vocational Education and Training
  • Completion of a technical or commercial apprenticeship
  • Equivalent qualification

The training to become a store manager is not a federally recognized training course, but a specialist training course with the school's own certificate.

Depending on the scope of the training and your choice of school to become a store manager or retail sales manager, you can expect to pay between CHF 2250 and CHF 3250 for continuing education, further training. It is best to ask all the schools you are interested in to send you the training documents and compare the content and structure of the course, objectives, target group, degree, course dates, services and course costs in detail and then make a well-considered decision on which provider to choose.

Training to become a branch manager usually concludes with a so-called school certificate (cert.).

The content may therefore vary depending on the offer and the school.

The following topics are usually covered in a store management course:

  • Personnel leadership and personnel management
  • Communication and leading meetings
  • Personal organization and self-management
  • Digital Marketing
  • Business administration (business administration, cost accounting and controlling)
  • Sales and negotiation techniques
  • Sales psychology
  • Sales and customer management
  • Organization and administration

If you have any questions, you can contact the provider directly - quickly and easily with just a few clicks using our contact form. Alternatively, you can use the "Ask a question" button to speak directly to the relevant contact person.

Editorial management:

Stefan Schmidlin

Stefan Schmidlin, Educational Counseling, Content-Team Modula AG

Sources

Website of theSwiss Secretariat for Education, Research and Innovation SERI, Websitewww.berufsberatung.ch(official Swiss information portal for study, vocational and career guidance) as well as websites and other information from professional associations and education providers.

Error found? - Then please get in touch. We'll look into it right away.

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Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.

The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.

Choosing the right educational offer is not easy for many prospective students.

Which training and further education is the right one for my path?

Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.

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Address:
Reitergasse 9
8004 Zürich
FFD Fachschule für Verkauf & Detailhandel, FFD Fachschule für E-Commerce & AI Business
(5.7) Excellent 450 450 Ratings (100% )
As the specialist in retail and e-commerce, we offer you an attractive range of further training courses: Retail specialist course with a federal certificate (16 months) and e-commerce specialist course with a federal certificate (16 months).

We specialize in extra-occupational courses and successfully conduct lessons on site, in parallel via livestream and with video recording. This means you benefit 100% from the flexibility. You attend classes according to your availability. Everyone benefits.

The courses take place at different times. Here, too, you benefit from our flexibility. You can make up for missed lessons in another time variant.

Other diploma & certificate courses we offer include E-commerce courses on various topics such as PIM, product presentation in the online store, interface management in the digital sales process, online store marketing, sales courses, sales consultants, visual merchandising & checkout course.
» Company conditions and cooperation opportunities:
Strengths: 3-track concept: on-site lessons, livestream & video; personal support right up to the exam; modular course structure with certificate and diploma qualifications; fair payment conditions and fees!
Region: Basel, Bern, Zürich
Sites: Lausanne, Zürich
Next start date
Certifications, Memberships, Qualifications:
Bundesbeiträge
eduQua
Hybrid-Unterricht
Address:
Verena-Conzett-Strasse 23
8004 Zürich
SIU - Swiss Institute for Entrepreneurial Training
(5.2) Very good 134 134 Ratings (97% )
Success is no coincidence - grab your chance for promotion with SIU now!

- Find the right continuing education, further training that suits you
- Benefit from excellent success rates and first-class continuing education, further training
- Our content is continuously adapted to the latest industry requirements - in collaboration with leading employers, professional associations and experienced lecturers from the field

You've laid the foundations with your apprenticeship - now it's time to move on:

- Deepen your knowledge in business, retail and electrical engineering
- Benefit from modern teaching methods such as hybrid teaching
- Start your career advancement at SIU

Your advantages at SIU:

- Part-time continuing education, further training at numerous locations in Switzerland
- Flexible offers that can be optimally combined with your job
- Continuing education, further training at the highest level, adapted to your industry
- Lecturers from the field
Strengths: High level of practical transfer, personal support, industry-specific teaching materials, lecturers from the field, proven online model, location assessments
Region: Aargau, Basel, Bern, Ostschweiz, Tessin, Westschweiz, Zentralschweiz, Zürich
Sites: Bern, Basel, Zürich, Olten, Luzern, Sargans, Winterthur, St. Gallen, Paudex
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Certifications, Memberships, Qualifications:
Bildungsberatung
Blended Learning
Bundesbeiträge
Hybrid-Unterricht
IQNet
ISO 21001 SQS
Address:

Postgasse 66
3000 Bern
Vocational school for the retail trade Bern
bsd. Vocational school for the retail trade - where education is not a detail. bsd. specializes in training in the retail trade. You benefit from the knowledge and economic links of the largest training institution in the retail trade.
Region: Bern
Sites: Bern
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Address:
Niklausstrasse 16
8090 Zürich
Berufsschule für Detailhandel und Pharmazie Zürich
The Vocational School for Retail and Pharmacy Zurich is a cantonal vocational school with two locations in the city of Zurich. Around 2200 young people are trained here in basic vocational training to become retail specialists, retail assistants and pharmaceutical assistants. An extensive range of additional courses and various services prepare the young people for their professional future.
Strengths: Practical relevance, experienced and didactically and methodically trained instructors, proven course concepts and teaching materials, know-how as a founding member of the Swiss Retail Competence Center (kdhs)
Region: Zürich
Sites: Zürich
Certifications, Memberships, Qualifications:
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ECDL
eduQua
ISO 9001 SGS

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