Which job duties appear in relevant job postings, and how often? What are the requirements for the position of Medical Secretary (H+)?

Job postings for medical secretaries (H+) list all the requirements a company has for a new employee to fill the open position. Job seekers can find all the important information about the open position in these job postings, such as:

  • the activities
  • the employer's requirements (previous education, professional experience, personal skills and characteristics)
  • most important information about the company

 

Different job titles:

  • Medical Secretary (H+)
  • Practice Manager
  • Clinic secretary
  • Healthcare Receptionist
  • Medical Assistant
  • Medical Administrative Staff
  • Office Manager in the Healthcare Sector
  • Healthcare Administrative Assistant
  • Medical Documentation Specialist

 

Breakdown of Individual Duties for a Medical Secretary Position (H+):

Administrative activities:

  • Scheduling and Coordination for Doctors and Patients
  • Processing of Patient Data and Records
  • Organizing office hours and meetings
  • Preparation of medical documents, such as test results or medical reports
  • Managing Calls and Emails
 approx. 45% of the time

Communication and Patient Care:

  • Reception and Care of Patients
  • Responding to inquiries from patients and doctors
  • Sharing Information About Examinations or Treatment Appointments
  • Ensuring a smooth flow of information between patients, doctors, and other team members
 approx. 35% of the time

Office Organization and Administration:

  • Management of patient records and related documentation
  • Billing and Settlement of Medical Services
  • Ordering Materials and Managing Inventory
  • Ensuring Compliance with Data Protection Policies

approx. 20% of the time

Requirements listed in job postings for “Medical Secretary (H+)”

The duties and requirements described here are based on an analysis of relevant job postings on various Swiss job platforms and are intended to give you an idea of what the role of a Medical Secretary (H+) entails. Requirements and responsibilities may vary depending on the employer, industry, and specific job description.

Professional requirements
  • Basic commercial training
  • Medical Secretary Training Program (H+)
  • Professional experience
Professional Knowledge for the Medical Secretary Position (H+)
  • Knowledge of Medical Terminology
  • Proficient Use of Office Software and Management Systems
  • Knowledge of Billing Systems
  • Knowledge of Data Protection
  • Proficiency in German and other languages
Personal characteristics
  • Organizational Skills and Multitasking
  • Communication skills
  • Empathy and patient orientation
  • Ability to work in a team and flexibility
  • Reliability and accuracy
  • Stress Resistance
  • Flexibility and Adaptability
Other Job: Medical Secretary (H+)
  • Appointment Management: The ability to efficiently coordinate appointments and maintain an overview of patient inquiries, doctor's appointments, and administrative tasks.
  • Multitasking: Handling multiple tasks at the same time without compromising the quality of the work (e.g., answering phone calls, preparing documents, and greeting patients).
  • Administration and Documentation: Accurate and structured documentation of patient records, physician reports, and other important documents.
  • Supplies Management: Ordering and managing medical supplies and office supplies.
  • Sense of responsibility: Work with precision, as errors—especially in documentation or billing—can have serious consequences.
  • Reliability: Punctuality and a dependable work ethic are especially crucial in a medical setting.

Useful Information on Job Search and Applications

Are you looking to advance your career or seeking a new challenge? Compare different job postings to find out what responsibilities, qualifications, and experience are required for the position of Medical Secretary (H+). This will help you better assess which positions match your profile and whether targeted continuing education, further training is worth pursuing for your next career move.

Schools Offering Training for a Career as a Medical Secretary (H+)