Which activities appear in relevant job advertisements and how often? What is required in the MPK job?

The "MPK Job" advertisements contain all the requirements that a company has for a new employee for the vacant job. People looking for a job will find all the important information about the vacancy they are looking for in job advertisements, such as

  • the activities
  • the employer's requirements (previous education, professional experience, personal skills and characteristics)
  • more information about the company

This information about the MPK job varies from employer to employer. We have collected the information from relevant job advertisements from various job exchanges, looked at it and summarized it for you*:

 

Different job titles:

  • Medical practice coordinator
  • Medical Practice Coordinator
  • MPK
  • Medical assistant
  • Medical assistant
  • Practice manager
  • Health manager

 

Distribution of the individual tasks in an MPK job:

Appointment management: Setting up and managing patient appointments is one of the central tasks of an MPK

 approx. 25% of the time

Patient reception and care: An MPK often takes care of the first contact with the patient, whether in person or on the phone

 approx. 20% of the time

Administrative work: This includes tasks such as creating and updating patient files, creating invoices or processing referrals

 approx. 15% of the time

Communication with other medical facilities: For example, sending and receiving reports or coordinating with other doctors

 approx. 15% of the time
Material and inventory management: An MPK could be responsible for ordering office supplies, medical consumables or medication approx. 10% of the time
Support for practice management: This includes tasks such as support with personnel planning, quality management or marketing and public relations work approx. 10% of the time
Other tasks: Depending on the practice or facility, there may be other specific tasks that are undertaken by an MPK approx. 5% of the time

Requirements mentioned in job advertisements for the MPK job

Professional requirements
  • Completed basic medical training
  • Completed further training as a medical practice coordinator
  • Professional experience
Specialist knowledge for the MPK job
  • Experience in practice management or similar coordinating positions
  • Confident handling of common practice management software programs
  • Basic IT skills (e.g. MS Office)
  • Knowledge of billing procedures
  • Good written and spoken language skills - German and ideally foreign languages
Personal characteristics
  • Organizational skills and structured work
  • High level of communication skills and patient orientation
  • Ability to work in a team
  • Resilience and flexibility
  • Problem-solving skills and service orientation
Other MPK Job
  • Organizational skills: As a coordinator, you often have to manage several tasks at the same time, from scheduling to patient care to ordering materials
  • Communication skills: An MPK regularly interacts with patients, doctors, healthcare professionals and other institutions
  • Empathy: The ability to empathize with patients and respond to their needs and concerns is particularly important in healthcare
  • Stress resistance: Things can get hectic in a doctor's surgery. A good MPK remains calm and able to act even in stressful situations

In addition:Here you will find further interesting links on the subject of job advertisements and job searches:

*The information listed here is from an ad hoc study to provide a unique insight into the labor market of what is required in an MPK job.

Schools with training in medical practice coordination for an MPK job