Sales specialists with a federal certificate: providers, schools, information
Sales specialists with a federal certificate: professional sales in internal and external sales or in key account management
Questions and answers
Where can you work as a federal sales specialist?
As commercial managers at middle management level, sales specialists find a wide range of jobs in the retail trade, in industrial and commercial enterprises, in service companies such as banks and insurance companies and in the tourism and telecommunications sectors. Dealing with constantly changing markets requires a high degree of adaptability, personal commitment and flexibility in terms of time.
Sales specialist training - what do you learn?
The following learning content is taught in a sales specialist apprenticeship:
- Marketing incl. digital marketing
- Marketing communication
- PR (public relations)
- Market research
- Sales and distribution
- Accounting
- Presentation and work techniques incl. self-management
- Market research and key market figures
- Market performance and costing management
- Distribution and sales
- Marketing concept and product range design
- Digital and content marketing
- Sales management incl. personal selling
- Planning sales activities and supervising sales processes
- Ensure sales processes administratively
- Implement sales interaction
What are the requirements for training as a sales specialist?
The following previous training is required for the sales specialist course:
- Completion of at least 3 years of vocational education and training (VET), Specialized School Certificate or Baccalaureate (or degree from a state-recognized commercial secondary school)
- At least 2 years of relevant professional experience
or
- Completion of 2-year vocational education and training (VET)
- At least 3 years of relevant professional experience
What does the title "Sales Specialist with Federal Diploma of Higher Education" mean?
The title "Sales Specialist with Federal Diploma of Higher Education" confirms an understanding of sales strategies and the ability to develop meaningful concepts from them. This enables them to manage their own projects and lead a small team. The title certifies sound business knowledge and a confident handling of figures. It also certifies that they have good interpersonal and communication skills. The title certifies knowledge of the course of sales processes, the survey and analysis of customer needs, the design of services relating to products and sales, market development through to closing sales and everything to do with measures for customer care, retention and intensification.
What are the exam contents after the sales specialist training?
The examination contents after the Sales Specialist training at the Federal Professional Examination are:
- Basics
- Guided case study 1 Marketing and sales
- Guided case study 2 Planning
- Guided case study 3 Implementation
- Inbox
- Presentation
- Technical discussion
- Role play
What personal requirements are useful for continuing education, further training as a sales specialist?
The following personal requirements are useful for continuing education, further training as a sales specialist:
- analytical skills
- communicative skills
- Sociability
- Negotiating skills
Continuing education, further training as a sales specialist: what development opportunities are there?
Continuing education, further training as a sales specialist offers the following development opportunities:
- Courses in organizations of the world of work (OdA), College of Higher Education and University of Applied Sciences
- Advanced Federal Professional Examination (AFPE):
- qualified sales manager
- graduate marketing manager
- qualified foreign trade manager
- College of Higher Education for courses in related subject areas, e.g. business economist CHE
- University of Applied Sciences for degree programs in related fields, e.g. Bachelor of Science (UAS) in Business Administration
What does a sales specialist with a Federal Diploma of Higher Education do?
A sales specialist with a Federal Diploma of Higher Education performs the following activities:
- take on all sales tasks
- develop sales concepts
- take into account the strategic goals of the company
- create operational sales planning
- continuously optimize the sales processes
- are responsible for establishing, maintaining and expanding new and existing customer relationships
- conduct customer meetings and sales negotiations
- create customer offers
- process complaints
- carry out sales controlling and market research
- support the sales management in all administrative and coordinative tasks
Experiences, evaluations and opinions on training / further education
Haven't found the right training or further education yet? Benefit from educational advice now!
Further training is not only important in order to maintain or increase professional attractiveness, investing in training or further training is still the most efficient way to increase the chances of a pay rise.
The Swiss education system offers a wide range of individual training and further education opportunities - depending on your personal level of education, professional experience and educational goals.
Choosing the right educational offer is not easy for many prospective students.
Which training and further education is the right one for my path?
Our education advisory team will guide you through the "education jungle", providing specific input and relevant background information to help you choose the right offer.
Your advantages:
You will receive
- Suggestions for suitable courses, seminars or training programs based on the information you provide in the questionnaire
- An overview of the different levels and types of education
- Information about the Swiss education system
We offer our educational counseling in the following languages on request: French, Italian, English
Register now and concretize your training plans.
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