What does the day-to-day work of managers of social and socio-medical organizations with a federal diploma look like?

Heads of social and socio-medical organizations (HFP) (formerly heads of institutions in the social and socio-medical sector/heads of homes) can take over the management of a social and socio-medical organization/institution such as a home, sheltered workshop, day care centre/care facility or Spitex organization. They plan, manage and are responsible for all activities for children and young people, people with disabilities, the elderly and other target groups.

Management tasks also include finances and the budget, responsibility for maintaining the infrastructure and compliance with guidelines and laws. Managers of social and socio-medical organizations are appointed by the board of directors, administrative board or foundation board. They are accountable to the board for, among other things, the fulfillment of the mission (overall services, ethical guidelines and the framework conditions of the offer as well as quality) and for ensuring smooth operations (finances, human resources, marketing, infrastructure, etc.).

They also recruit new employees, train and develop them, plan their deployment and support the team leaders in their management tasks.

(Note: The distribution of tasks (weighting and frequency) can vary greatly depending on the task profile/job profile and type of company).

Target group and skills: Who is the Higher Professional Examination for the Head of Social and Socio-Medical Organizations with a Federal Diploma suitable for? What qualities and skills are required?

The course and the higher professional examination for "Head of social and socio-medical organizations" (formerly head of institutions in the social and socio-medical sector/head of care homes) are suitable for

• Professionals who have personnel management functions in the social sector
• Professionals who have management functions with strategic management tasks in the social sector
• Professionals who manage a unit or an entire company in the nursing, social or socio-medical sector
• Professionals who wish to prepare for the management of a company or unit in the nursing, social or socio-medical sector

Managers of social and socio-medical organizations should have the following personal qualities and skills:

• Enjoy working with people
• High social competence
• Resilience and flexibility
• Communication skills
• Assertiveness
• Critical faculties
• Organizational talent
• Leadership strength

Requirements for admission to the advanced professional examination for heads of social and socio-medical organizations:

Persons who fulfill the following conditions by the time of the examination date or examination registration are admitted to the Advanced Professional Examination for Purchasing Managers:

• Federal certificate as a team leader in social and socio-medical organizations (BP), tertiary degree or equivalent qualification in social and health care and at least three years of professional experience in social and socio-medical organizations

Or

• Tertiary degree or equivalent qualification and at least 3 years of professional experience in social and socio-medical organizations and required industry knowledge

Or

• Federal certificate of proficiency (EFZ) in social and healthcare services or equivalent qualification and at least 5 years of professional experience in social or socio-medical organizations

Or

• Federal certificate of proficiency (EFZ) or equivalent and at least 5 years of professional experience in social or socio-medical organizations and the required industry knowledge

And

• Three years of management experience in the social or healthcare sector at least at team management level and evidence of managing an entire division of an organization in the social or healthcare sector

As well as

• Federal certificate as a team leader in social and socio-medical organizations or proof of competence in modules* 1, 2, 3 and double module 4/5 as well as modules 6, 7, 8, 9, 10 or the corresponding certificates of equivalence

You will find out whether you have been admitted to the higher specialist examination at least three months before the start of the examination with a written notification including reasons in the event of rejection.

Note: Some schools are also prepared to admit you to a preparatory course for the higher professional examination for managers of social and socio-medical organizations (formerly heads of institutions in the social and socio-medical sector/health care home managers) if you do not (yet) meet the criteria for admission to the federal examination. It is your responsibility to ensure that you meet the necessary requirements at the time of the examination/examination registration. At some schools, it is also possible to attend the course without the intention of taking an examination. Admission requirements vary depending on the provider.

* Modules:

• Module 1: Leading yourself
• Module 2: Leading others
• Module 3: Planning and ensuring team organization
• Double module 4/5: Setting goals and ensuring quality
• Module 6: Developing leadership
• Module 7: Shaping human resources; managing marketing and communication
• Module 8: Developing organization and quality
• Module 9: Managing finances and ensuring infrastructure
• Module 10: Shaping strategies

Subject matter and content of the training

The learning content taught in the preparatory courses for the Higher Professional Examination for Managers of Social and Socio-Medical Organizations (formerly Institution Managers in the Social and Socio-Medical Sector/Home Managers) is based on the requirements of the sponsors of the federal examination: Agogis, Tertianum Group, ARTISET - Association of Swiss Homes and Institutions, Vahs Association for Anthroposophical Curative Education and Social Therapy, Association Spitex privée ASPS, Swiss Childcare Association kibesuisse, Swiss Leaders.

They are responsible for drawing up the examination regulations and periodically checking that they are up to date and of high quality.

The learning material consists of the following topics, among others:

• Goal-oriented leadership in a team
• Understanding of leadership and leadership behavior
• Teamwork: organization and quality
• Leading yourself and others
• Team development and cooperation
• Plan, implement and evaluate management tasks
• Finance and accounting
• HR/Personnel Management
• Normative and strategic management

Costs and financing of further training

The costs vary depending on the provider (apart from the examination fee, which is set by the HFP sponsor). In general, the following costs must be expected for the 3-4 semester part-time course to become a manager of social and socio-medical organizations (formerly an institution manager in the social and socio-medical sector/head of a care home):

• Course feesbetween CHF 11,000 and CHF 16,000, of which you will receive around 50% back from the federal government after the examination (regardless of the result)*.
• External examination feesCHF 1,600 (as of March 2023) The examination fee is set by the sponsor of this HFP or course. It is paid by the candidate after admission has been confirmed.
• Extra costs:At some schools, the costs for teaching materials, training documents and simulation exams, for example, are not included in the course fees. Additional costs must also be expected for any preliminary courses, such as in finance and accounting.

Please contact the provider of your choice directly to find out what additional costs you can expect.

*Since 1.1.2018, preparatory courses for federal professional examinations (BP) and higher professional examinations (HFP) have been financially supported by the federal government. Graduates of these courses will therefore be reimbursed up to 50% (max. CHF 9,500 for BP, max. CHF 10,500 for HFP) of the course costs paid upon application after taking the federal examination. In exceptional cases of hardship, the federal contributions will also be paid out in advance.

Duration of study, number of lessons and learning effort

• Training to become a manager of social and socio-medical organizations (formerly an institution manager in the social and socio-medical sector/head of a care home) has a modular structure with a final examination and takes 3-4 semesters, depending on the provider.
• The course is offered at different times. These time variants are determined independently by the respective schools, so there may be differences.
• Many schools offer a mix of face-to-face and online courses (online, hybrid teaching, blended learning) as well as self-study. You can therefore choose the format that allows you to combine further education with your family, career and free time in the best possible way.
• Thanks to the in-service training concept, you can apply and deepen the learning material in practice straight away. Nevertheless, you should allow sufficient time for preparation and follow-up of the lessons and for self-study - how much depends on your prior knowledge, working style and learning speed. We recommend that you allow at least 4-6 hours per week as a precaution.

Note: Some schools offer so-called "taster lessons". This gives you the opportunity to gain an insight into the lessons and the learning atmosphere. Important aspects on the way to a successful graduation. It is best to contact the school of your choice directly for a taster lesson.

Degree, diploma and title

The higher professional examination for managers of social and socio-medical organizations (formerly heads of institutions in the social and socio-medical sector/heads of care homes) is held once a year if at least 20 candidates meet the admission requirements, otherwise at least every two years. It is possible to take the examination in one of the three official languages German, French or Italian.

Candidates are notified at least 4 weeks before the start of the examination. The invitation includes the examination program (place and time of the examination) and the list of experts.

The higher professional examination comprises the following three examination parts (type of examination, time)

1. diploma project (written, prepared in advance)

In this part of the examination, candidates document the planning, implementation and reflection of a complex project in their organization/company. The focus should be on their own leadership role and function. Relevant specialist literature should also be referred to in this regard.

2. case study with technical discussion

On the basis of a given complex management problem in a social and socio-medical organization, the candidates develop individual proposals for solutions. They then present their individual solutions in the respective group discussions. They then develop a joint solution approach. The candidates then reflect on their contributions and the joint decision-making process from a professional and management perspective.

a) in groups of three (oral, 110 minutes)

b) in groups of two (oral, 95 minutes)

3. simulated management situation with technical discussion (oral, 90 minutes)

In this part of the examination, candidates develop a procedure for solving a given strategy-relevant problem in a social or socio-medical organization. Candidates then present this solution in the subsequent simulated interview sequence in a manner appropriate to the situation. In the subsequent technical discussion, the candidates justify their approach to the experts.

Diploma and title

Successful graduates of the higher professional examination receive a federal diploma and are entitled to use the federally recognized and protected title "Certified Manager of Social and Sociomedical Organizations".

In French: "Directrice d'organisations sociales et médico-sociales diplômée / Directeur d'organisations sociales et médico-sociales diplômé"

In Italian: "Direttrice diplomata / Direttore diplomato d'organizzazioni sociali e medico-sociali"

In English (This is only a recommendation/translation and not a protected title): "Social Manager, Advanced Federal Diploma of Higher Education"