Trained quality managers know the basic concepts and tools of quality management and can operate the quality management systems. They are able to advise and support the management in setting up, implementing and continuously developing quality management processes. They also know how to coordinate the needs of various stakeholder groups such as customers, suppliers, employees and management in quality management and harmonize them with the corporate strategy and legal requirements. As an important interface between the various departments and offices, quality managers take responsibility for coordinating and communicating measures, support line managers in implementing them and are the point of contact both internally and externally for all quality management issues.
Overview of schools for "Quality management (cert.)" courses
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